Events and Training

Introduction to ISAs Online Workshop 2023

Tuesday 31st January 2023, Zoom

£315 per person (£165 for members)

The workshop aims to provide an overview of how the ISA scheme works, what key options are available to ISA investors and what authorised ISA managers need to do to adhere to the ISA regulations.

Complaints Handling Online Workshop

Avoid customer frustration and unwanted FCA attention

Tuesday 7th February 2023, Zoom

£535 per person (£385 for members)

In this full day online workshop you’ll learn how to create an effective and sensitive complaints procedure that will help you keep your customers (who may have otherwise gone in frustration to your competitors).

Advanced CASS Reconciliations 2023

Tuesday 7th February 2023, Zoom

£590 per person (£440 for members)

This 4 hour online workshop is intended to provide a detailed understanding of the requirements for good CASS Reconciliation, both the preparation and subsequent  actions and follow up under the FCA regulatory regime. The course will include practical examples of good and bad practice, which firms should be looking to...

Risk Based Monitoring 2023

Thursday 9th February 2023, Zoom

£400 per person (£250 for members)

Risk-based monitoring may seem an obvious and simple concept, but for regulated firms it is often complex and hard to demonstrate to senior management that it has value that befits the investment needed. Is a monitoring programme that checks adherence to a litany of rules effective in a world of...

HMRC ISA Returns Online Workshop 2023

Thursday 9th February 2023, Zoom

£315 per person (£165 for members)

This workshop will guide delegates through all the ISA returns and clarify all the key components that need to be included as well as highlight the recent changes that the government has made to the returns. The workshop will be useful for any individuals who are actively involved in the...

EMIR Trade Reporting Briefing

Wednesday 15th February 2023, London

£399 per person (£249 for members)

This EMIR Trade Reporting briefing event is aimed at increasing knowledge and understanding of the EMIR reporting requirements and their evolution. It will cover the existing requirements, including key fields and reporting scenarios before moving on to discussing the upcoming EMIR Refit change

Client Money Refresh Online Workshop 2023

Tuesday 21st February 2023, Zoom

£480 per person (£330 for members)

This online workshop will cover the ongoing training requirements for those engaged in CASS related roles, whether as CASS specialists, operational practitioners or in Compliance or Internal Audit. Participants will receive a refresher of the Client Money requirements within CASS 7, including a recap of the key requirements and updates,...

ISA Transfers Online Workshop

Thursday 23rd February 2023, Zoom

£370 per person (£220 for members)

This three hour online workshop will look in detail at the key regulatory issues that managers must adhere to in addition to the key areas of the ISA Guidance Notes and industry guidelines that managers should be aware of.

Junior ISA (JISA) Key Facts Online Workshop

Tuesday 28th February 2023, Zoom

£370 per person (£220 for members)

Junior ISAs (JISAs) have their own separate rules and, like ISAs, the regulations and additional HMRC guidance are constantly being updated and it is important that JISA managers and their employees are fully aware of their obligations on the key issues. This online workshop has been designed to provide staff...

Flexible ISAs Online Workshop

Thursday 2nd March 2023, Zoom

£315 per person (£165 for members)

This two hour online workshop is designed to provide an overview of the key operational issues that managers need to be aware of in relation to ISA flexibility.

MiFID II Conference 2023

Tuesday 7th March 2023, London

£480 per person (£330 for members)

TISA’s Annual MiFID II Conference will bring together the government, industry practitioners and experts in order to discuss the latest regulatory developments.

How to navigate the FCA Handbook

Thursday 9th March 2023, Online Workshop 09:30 - 12:30, then break, resuming 13:30 - 16:30 GMT, Zoom

£535 per person (£385 for members)

Using a series of worked examples, this course aims to provide delegates with an overview on how to navigate the FCA Handbook - a vast, sprawling and sometimes seemingly impenetrable document.

Embedding SM&CR in solo regulated firms

Thursday 9th March 2023, Zoom

£400 per person (£250 for members)

Embedding the Regime – FCA’s expectations and latest updates Senior Managers Regime – implications and responsibilities Certification Regime – what this really means for those affected Fitness and Propriety – the implications for failure The Conduct Rules – training and practical application Reflection and consideration of your next steps

CASS Governance & Oversight

Tuesday 14th March 2023, Zoom

£480 per person (£330 for members)

This 3 hour online workshop is intended to provide an understanding of the requirements for good CASS oversight and governance under the FCA regulatory regime. The course will include practical examples of good and bad governance and areas of best practice, which firms should be looking to meet or aspire...

TISA Vulnerability Conference

Tuesday 14th March 2023, London

£480 per person (£330 for members)

Join us at our vulnerability conference which will bring together industry practitioners and specialists from the third sector in order to deliberate about best practice in supporting customers in vulnerable circumstances and explore further measures that firms should be considering in the current environment in order to overcome some of...

Virtual Access to TISA Vulnerability Conference

Tuesday 14th March 2023, Virtual Access

£480 per person (£330 for members)

We are pleased to offer the opportunity to participate in the full conference virtually from your location via Microsoft Teams. Join us at our vulnerability conference which will bring together industry practitioners and specialists from the third sector in order to deliberate about best practice in supporting customers in vulnerable...

TISA Annual Retirement Conference 2023

Thursday 16th March 2023, London

£480 per person (£330 for members)

The pensions industry continues to face a relentless stream of change including Pension Dashboards, the Consumer Duty and Value for Money. With a backdrop of the Cost-of-Living crisis, record inflation and low levels of financial resilience, we are facing unprecedented challenges in helping consumers plan for their futures. The conference...

Virtual Access to TISA's Annual Retirement Conference 2023

Thursday 16th March 2023, Microsoft Teams

£480 per person (£330 for members)

We are pleased to offer the opportunity to participate in the full conference virtually from your location via Microsoft Teams. The pensions industry continues to face a relentless stream of change including Pension Dashboards, the Consumer Duty and Value for Money. With a backdrop of the Cost-of-Living crisis, record inflation...

Deceased ISAs/Additional Permitted Subscriptions

Online Workshop

Thursday 16th March 2023, Zoom

£370 per person (£220 for members)

This online workshop is designed to provide an overview of the key rules that managers need to be aware of when an ISA client dies and their obligations regarding additional permitted subscriptions.

Handling an FCA investigation

Tuesday 21st March 2023, Zoom

£400 per person (£250 for members)

FCA is using its investigative powers with greater frequency than ever and continuing to pursue “credible deterrence”.  Navigating through an anonymised real case, this course takes a practical view, emphasising the issues affecting compliance professionals.

TISA Financial Advice and Guidance Conference

Tuesday 21st March 2023, London

£480 per person (£330 for members)

The advice and financial guidance landscape is set to change dramatically over the next several years. Join us at this conference to hear the latest legislative & regulatory developments, market trends and best practices in overcoming the challenges in the financial advice and guidance sector.

Virtual Access to TISA Financial Advice and Guidance Conference

Tuesday 21st March 2023, Microsoft Teams

£480 per person (£330 for members)

We are pleased to offer the opportunity to participate in the full conference virtually from your location via Microsoft Teams. The advice and financial guidance landscape is set to change dramatically over the next several years. Join us at this conference to hear the latest legislative & regulatory developments, market...

The Essentials of Money Management

Because good financial health matters

Wednesday 22nd March 2023, Zoom

£350 per person (£250 for members)

The Essentials of Money Management provideS attendees with the tools and confidence to make sense of everyday money matters, including budgeting, saving, credit, investing, borrowing, as well as how to avoid being scammed. The course aims to equip your new employees with the knowledge to make better financial decisions, including...

Introduction to ISAs Online Workshop

Tuesday 28th March 2023, Zoom

£315 per person (£165 for members)

The workshop aims to provide an overview of how the ISA scheme works, what key options are available to ISA investors and what authorised ISA managers need to do to adhere to the ISA regulations.

Consumer Duty Forum

Tuesday 28th March 2023, London

£399 per person (£249 for members)

The event will explore how manufacturers are progressing in conducting all the reviews necessary to meet the outcome rules for their existing open products and services ahead of the 30th April 2023 deadline and further consider the duty’s opportunities, implementation challenges and industry best practice for achieving compliance at every...

Powers of Attorney Key Facts

Thursday 30th March 2023, Zoom

£315 per person (£165 for members)

This TISA training course has been designed to provide staff with an overview of the key facts about Powers of Attorney. There is a vast amount of information available from various sources on Powers of Attorney and this course aims to consolidate and condense the key areas to give a...

Evidencing the Fair Treatment of Vulnerable Customers 2023

Thursday 30th March 2023, Zoom

£535 per person (£385 for members)

Join us for this informative 2-part online course where you’ll be given the tips and resources you need to introduce a compassionate strategy and meet the specific needs of vulnerable customers.

Risk Based Monitoring

Wednesday 19th April 2023, Zoom

£400 per person (£250 for members)

Risk-based monitoring may seem an obvious and simple concept, but for regulated firms it is often complex and hard to demonstrate to senior management that it has value that befits the investment needed. Is a monitoring programme that checks adherence to a litany of rules effective in a world of...

Pension Death Benefits Online Workshop

Thursday 20th April 2023, Zoom

£370 per person (£220 for members)

DC pension death benefits have undergone several changes in recent years, with an increase in the options available and the opportunity to pass on pension wealth through generations without incurring tax charges. This course is designed to help attendees understand the various options available, the processing of associated crystallisation events...

Flexible ISAs Workshop

Thursday 20th April 2023, Edinburgh

£315 per person (£165 for members)

This two hour in person workshop is designed to provide an overview of the key operational issues that managers need to be aware of in relation to ISA flexibility.

Effective Board Reporting 2023

Wednesday 26th April 2023, Zoom

£400 per person (£250 for members)

This half day course will provide you with the opportunity to evaluate your approach to Board Reporting, try new techniques, assess your strengths and potential development areas and implement process improvement. Anyone who creates, gathers or supervises board packs and reports, including Senior Management, Company Secretaries, heads of Risk, Compliance...

Deceased ISAs/Additional Permitted Subscriptions

Thursday 27th April 2023, London

£370 per person (£220 for members)

This workshop is designed to provide an overview of the key rules that managers need to be aware of when an ISA client dies and their obligations regarding additional permitted subscriptions.

TISA CASS Spring Forum 2023

Thursday 4th May 2023, London

£399 per person (£249 for members)

TISA’s CASS Spring Forum will bring together leading industry practitioners and financial services auditors in order to discuss the latest regulatory requirements. Join us to hear from and engage with CASS specialists regarding key issues concerning client money and assets, including the latest market trends and CASS challenges.

Virtual Access to TISA CASS Spring Forum 2023

Thursday 4th May 2023, Zoom

£399 per person (£249 for members)

We are pleased to offer the opportunity to participate in the full conference virtually from your location. TISA’s CASS Spring Forum will bring together leading industry practitioners and financial services auditors in order to discuss the latest regulatory requirements. Join us to hear from and engage with CASS specialists regarding...

Demystifying cyber security in regulated firms

Thursday 18th May 2023, Zoom

£400 per person (£250 for members)

This short online course aims to help to position cyber security at the heart of a firm’s monitoring and controls, using traditional techniques (such as the Conduct Risk Framework) and the Senior Managers and Certification regime, as well as helping to identify relevant Guidance and provide ideas on plugging skills...

TISA Annual Conference 2023

Thursday 30th November 2023, London

£480 per person (£0 for members)

The programme to be announced soon!