ABOUT THIS EVENT

This half-day in-person session is intended to provide attendees with practical takeaways to help you successfully embed good outcomes into your business and operating model and thus support ongoing compliance with the Consumer Duty. We will provide an understanding of what good outcomes definition, monitoring and oversight looks like, including:

Please note that this session will feature a working exercise to build up a ‘live’ inventory of indicators and metrics to be used as part of the Consumer Duty Monitoring Framework.

 

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