Operational Resilience Forum

Megan joined the Financial Conduct Authority (FCA)in September 2015as Executive Director responsible for the supervision ofWholesale Banking,Investment Management, Life Insurance and Financial Advice. Megan is also responsible for Specialist Supervision including Prudential, Financial Crime and Client Assets.Megan was previously the Executive Director of International Banks Directorate at the Prudential Regulation Authority (PRA). Shejoined the Bank of England in April 2013 as Executive Director of International Banks Directorate after moving from the Financial Services Authority (FSA). Megan has been a supervisor since 2008, when she became Head of the Department responsible for the supervision of the UK operations of the major investment banks. Prior to moving to supervision, Megan was Head of Enforcement Law and Policy at the FSA, and for a number of years chaired the International Organization of Securities Commissions (IOSCO) Standing Committee4 which is concerned with international enforcement cooperation.Before moving to the Enforcement Division, Megan was Chief Counsel for Markets, heading the legal team responsible for advising on legal issues relating to Official Listing, the regulation of exchanges and clearing houses, market conduct and the supervision of wholesale firms.Megan joined the FSA in 2000. Before this, she spent several years at the London Stock Exchange in a variety of legal and non-legal roles, including Head of Capital Markets.Megan was called to the bar in 1987.

Tobin is a Partner in the Insurance and Wealth Management team, advising on insurance and wealth product development and their distribution arrangements, wrap platforms and financial services regulation, as well as on affinity arrangements and corporate transactions. He works with a range of insurance and wealth management clients including insurers, investment platform providers, SIPP providers, intermediaries and employee benefit consultants. Tobin has advised banks, insurers and platform providers on strategic change projects and the legal and regulatory impact on the business, products and customers, including advising on major customer migration exercises. Tobin’s experience includes 10 years working in-house for a major global insurance and wealth group which has given him a particularly clear understanding of the issues facing insurance and wealth management businesses. Tobin regularly speaks at seminars and conferences on insurance and wealth management issues, including on the impact of Brexit, and is a member of the ILAG Distribution Practice Group and Wealth Management Strategy Group.

Anita is responsible for preparing Aviva’s leaders to respond effectively to crises and minimise harm to our customers. A resilience professional with expertise in crisis management and simulations, she has previously worked with other financial services and large organisations enhancing their preparedness to a range of potential crisis situations. Anita also gained significant experience during her 5 years in the Public Sector leading a team dedicated to running simulations and exercises for the European Commission, World Health Organisation and the NHS and supporting the response to major health emergencies. Her current focus is in piloting our approach to Operational Resilience in line with Regulatory expectations, a challenge which she relishes.

David is a partner and leads the firm’s Financial Regulation & Funds Group. He specialises on advising financial institutions on commercial and regulatory matters. David is a leading practitioner in financial regulation, and advises many of the firms major banking, insurance and investment firm clients on regulatory matters. He provides strategic guidance on regulatory, compliance and risk management. David has extensive experience on governance, and has assisted many clients on their implementation of the Senior Managers and Certification regimes in the UK.

Jeffrey, having read History at Cambridge qualified as a Chartered Accountant with Coopers & Lybrand (now PwC). He then spent seven years in banking including posts as chief accountant of two merchant banks (HongKongBank and Samuel Montagu). He has spent 25 years in the funds industry, including 15 years at M&G, where he held a number of operational roles including Chief Trusts Accountant, setting up M&G's call centre, launching closed and open ended funds, public affairs spokesman, and responsibility for non-compliance relationships with regulators, HMRC and Government. He was a director of M&G and ran M&G's direct business.

Mark joined HSBC in 2014 as Group Head of Operational Risk. He was previously at Barclays, where he was the Chief Risk Officer for the Wealth & Investment Management division. Prior to Barclays, he was at UBS Investment Bank, where he was the European Chief Operational Risk Officer and before that held various senior roles in Group Strategy and Operations, both in the UK and USA. He was appointed Group General Manager in 2018. Mark was previously a Chartered Accountant with Coopers & Lybrand and since 2016 has been the Banking & Asset Management Industry Chairman for the Operational Risk Association, ORX.

Andrew is a partner in KPMG’s financial services practice and leads the firm’s multi-disciplinary Operational Resilience team in supporting clients to develop enterprise-wide resilience. More broadly he has focused on supporting banking clients in structuring and delivering their most complex operational change initiatives. He has led and advised on many large-scale operational transformational programmes. Andrew started his career in operational and technology consulting before spending eight years with a major global Investment Bank where he led the CFO’s strategic change team to shape and deliver a global portfolio of regulatory and strategic change programmes.

Philip Jones is Head of Policy, TheCityUK – the industry-led body representing UK-based financial and related professional services. In this role Philip is responsible for leading the development of the organisation’s UK and EU policy activity. This includes a focus on technology developments and operational resilience. Prior to his current role Philip worked in a variety of Trade and Investment and Policy roles for the Scottish Government in Glasgow, New York and London. He has private sector experience in the outsourcing sector including management of activity for Microsoft and Compaq/Hewlett Packard.

Julien Haye joined Fidelity International (FIL) in July 2017 as Head of Non-Financial Risk in London and has over twenty years’ experience in the Financial industry. In his current role, Julien partners with FIL’s top management and Board, leveraging risk insights to improve the firm’s operating model efficiency and product offering through effective risk management and culture, and to continuously improve the firm’s client outcome and journey. Julien joined Fidelity from DWS, where his role was Global Conduct Officer and UK Chief Risk Officer. He joined Deutsche Bank in 2012 where he held various positions in Risk Oversight and ICAAP, before joining the 3 Lines of Defense Programme as Risk & Control Assessment Lead. In addition to his work with Deutsche Bank, Julien has worked for several financial services institutions in Treasury, Risk, Capital Management, Programme Management and Trading. Julien is passionate about people, art and design. For many years he has lead the LGBT diversity and inclusion agenda at the firms he worked for, mentoring young professionals and entrepreneurs to help them to reach their potential and supporting non-profit organisations. Julien has an MBA and is FRM certified and he is also a Stonewall Ambassador.