The Investing and Saving Alliance’s (TISA) ambition is to improve the financial wellbeing of all UK consumers by working collectively with the financial services industry to deliver solutions and champion innovation, for the benefit of people, our industry, and the nation.
We do this by working with our member firms to deliver practical solutions and devise innovative, evidence-based strategic proposals for government, policy makers and regulators that address major consumer issues.
TISA is a not-for-profit membership organisation and a trusted partner of key industry stakeholders in helping shape the future of the UK financial services and the environment in which we operate. We have over 270+ member firms involved in the supply and distribution of savings, investment products and associated services, including the UK’s major investment managers, retail banks, online platforms, insurance companies, pension providers, distributors, building societies, wealth managers, third party administrators, FinTechs, financial consultants, financial advisers, industry infrastructure providers and stockbrokers.
With a focus on three strategic pillars of work to best support the consumer and UK financial services, TISA has become a major industry delivery organisation for consumer focused and digital industry infrastructure initiatives.
Our three pillars of work remain at the forefront of everything we do:
STRATEGIC
Build Strategic policy initiatives that influence policy makers regarding the financial wellbeing of UK consumers & thereby enhancing the environment within which the industry operates in the key areas of consumer guidance, retirement planning, later lifetime lending, vulnerable customers, financial education, savings and investments.
Go to
TECHNICAL
Provide expert technical support to members on a range of operational and regulatory issues targeted at improving infrastructure and processes, establishing standards of good practice and the interpretation and implementation of new rules and regulations covering ISAs, MiFID II, CASS, ESG/RSI, operational resilience, Cyber Risk, SM&CR and a range of other areas.
Go to
DIGITAL
To transform our industry architecture by helping build digital solutions that are driving ground-breaking innovation, including; an Open Finance scheme to increase savings habits for the short and long term; the Select ID scheme, which aims to be a market-leading Digital ID scheme and marketplace; and TURN – a digital platform providing a secure data exchange for financial services using blockchain technology.
Go toTISA’s organisational structure ensures the enhanced management of both our membership services and our digital initiatives, as well as the group’s subsidiary companies and affiliations.
CEO, TISA
Carol is CEO, TISA Membership Services and Company Secretary. Carol has been in financial services since 1998, having previously worked in variety of industries, including education, local government, Civil Service and the gaming industry.
A qualified and experienced teacher Carol gained her degree at King Alfred’s College in Winchester and taught in Romsey, Hampshire. She then spent 7 years at Skandia, managing the PEP & ISA new business and transfers department.
Carol joined TISA in 2004 and has been responsible for the day-to-day running of the Association’s administration centre, technical support, member communications, expanding the events and training programme and technical issues in the cash savings sector. In 2009, she also took on the role of Company Secretary. Carol joined the TISA Board as Operations Director in July 2011, extending her responsibilities to include finance. This was swiftly followed by taking a position as Executive Director for TISA Exchange.
In August 2015, Carol became Chief Operations Officer for TISA, supporting the Director General with the general running of the company and with personal responsibilities for Children’s Financial Education, internal administration, HR and finance together with acting as TISA spokesman for the media and at functions.
Carol is also a Director for both TeX (the contract club managing the legal structure supporting electronic messaging for transfers) and CT Holdings & Services Ltd (which operates under the brand of STAR where TeX and Criterion are working in collaboration to deliver the Service Level Agreements recommended by the Transfers & Re-registration Industry Group tasked by FCA to improve transfer times).
CEO, TISA Commercial Enterprises
Larry is CEO, TISA Commercial Enterprises and was appointed in his new role in February 2023 while continuing with his non-executive director role as Deputy Chair of TISA.
Larry brings a raft of board and executive experience to the TISA Group, having been an NED/Chair of Mortgage Brain and The Mortgage Trading Exchange for nine years and having been on the TISA Board since 2015.
Larry became Deputy Chair in 2020. He has supported TISA’s Executive team as Board representative and been directly and actively engaged in TISA’s work on Later Life Lending and Personalised Guidance where he chairs the cross-industry working group.
Larry served 34 years with Nationwide in many senior positions across multiple disciplines prior to taking early (semi) retirement in August 2020. His roles included Director for Financial Planning, Protection & Investments from September 2015, which included developing roboadvice solutions in the FCA sandbox, before expanding that role to include all of Mortgage Distribution (inc. Intermediaries) in 2019. This also included “Nationwide-Now” the video conferencing service launched for Mortgages and Financial Planning.
Larry has previously been Director for Branch Network, contact centres, was Head of Mortgages and has held CF1 responsibilities as Managing Director of The Mortgage Works, the largest Buy-to-Let lender in the UK.
Prior to leaving Nationwide, Larry launched the new Later Life advice team for Lifetime Mortgages and introduced the “Video to Member” service at the start of the pandemic, a full advice video conference capability linking Financial Planners, Mortgage Consultants and Later Life advisers to members in their own homes.
