Events and Training

Introduction to ISAs Online Workshop

Thursday 1st December 2022, Zoom

Sold out

£300 per person (£150 for members)

The workshop aims to provide an overview of how the ISA scheme works, what key options are available to ISA investors and what authorised ISA managers need to do to adhere to the ISA regulations.

CASS Governance & Oversight

Tuesday 6th December 2022, Zoom

Last few places

£400 per person (£300 for members)

This 3 hour online workshop is intended to provide an understanding of the requirements for good CASS oversight and governance under the FCA regulatory regime. The course will include practical examples of good and bad governance and areas of best practice, which firms should be looking to meet or aspire...

TISA ESG Investing Conference 2022

Wednesday 7th December 2022, London

£480 per person (£330 for members)

Join us at TISA’s ESG Conference which will bring together the regulator, leading industry practitioners and experts in order to discuss the latest regulatory developments, the impact of the financial sector on responsible and sustainable investing, to deliberate about ESG investing related risks, challenges and opportunities and the future outlook...

ISA Qualifying Investments Online Workshop 2023

Thursday 19th January 2023, Zoom

£370 per person (£220 for members)

This online workshop will look in detail at how to determine if an investment qualifies to be held within an ISA, taking delegates through the stages of investigation necessary to make a decision.

ISA Repairs & Voids Online Workshop 2023

Thursday 26th January 2023, Zoom

£370 per person (£220 for members)

This online workshop takes delegates through the various steps involved when carrying out an ISA repair or an ISA void including the removal of the necessary investments or cash and the tax implications for both the ISA manager and the investor. The session will cover the repairing or voiding of...

Introduction to ISAs Online Workshop 2023

Tuesday 31st January 2023, Zoom

£315 per person (£165 for members)

The workshop aims to provide an overview of how the ISA scheme works, what key options are available to ISA investors and what authorised ISA managers need to do to adhere to the ISA regulations.

The Essentials of Money Management

Because good financial health matters

Wednesday 1st February 2023, Zoom

£350 per person (£250 for members)

TISA's new full-day workshop on The Essentials of Money Management will provide attendees with the tools and confidence to make sense of everyday money matters, including budgeting, saving, investing, borrowing, as well as how to avoid being scammed. The course aims to equip your new employees with the knowledge to make better...

Complaints Handling Online Workshop

Avoid customer frustration and unwanted FCA attention

Tuesday 7th February 2023, Zoom

£535 per person (£385 for members)

In this full day online workshop you’ll learn how to create an effective and sensitive complaints procedure that will help you keep your customers (who may have otherwise gone in frustration to your competitors).

Advanced CASS Reconciliations 2023

Tuesday 7th February 2023, Zoom

£590 per person (£440 for members)

This 4 hour online workshop is intended to provide a detailed understanding of the requirements for good CASS Reconciliation, both the preparation and subsequent  actions and follow up under the FCA regulatory regime. The course will include practical examples of good and bad practice, which firms should be looking to...

Risk Based Monitoring 2023

Thursday 9th February 2023, Zoom

£400 per person (£250 for members)

Risk-based monitoring may seem an obvious and simple concept, but for regulated firms it is often complex and hard to demonstrate to senior management that it has value that befits the investment needed. Is a monitoring programme that checks adherence to a litany of rules effective in a world of...

HMRC ISA Returns Online Workshop 2023

Thursday 9th February 2023, Zoom

£315 per person (£165 for members)

This workshop will guide delegates through all the ISA returns and clarify all the key components that need to be included as well as highlight the recent changes that the government has made to the returns. The workshop will be useful for any individuals who are actively involved in the...

Client Money Refresh Online Workshop 2023

Tuesday 21st February 2023, Zoom

£480 per person (£330 for members)

This online workshop will cover the ongoing training requirements for those engaged in CASS related roles, whether as CASS specialists, operational practitioners or in Compliance or Internal Audit. Participants will receive a refresher of the Client Money requirements within CASS 7, including a recap of the key requirements and updates,...

ISA Transfers Online Workshop

Thursday 23rd February 2023, Zoom

£370 per person (£220 for members)

This three hour online workshop will look in detail at the key regulatory issues that managers must adhere to in addition to the key areas of the ISA Guidance Notes and industry guidelines that managers should be aware of.

Junior ISA (JISA) Key Facts Online Workshop

Tuesday 28th February 2023, Zoom

£370 per person (£220 for members)

Junior ISAs (JISAs) have their own separate rules and, like ISAs, the regulations and additional HMRC guidance are constantly being updated and it is important that JISA managers and their employees are fully aware of their obligations on the key issues. This online workshop has been designed to provide staff...

Flexible ISAs Online Workshop

Thursday 2nd March 2023, Zoom

£315 per person (£165 for members)

This two hour online workshop is designed to provide an overview of the key operational issues that managers need to be aware of in relation to ISA flexibility.

How to navigate the FCA Handbook

Thursday 9th March 2023, Online Workshop 09:30 - 12:30, then break, resuming 13:30 - 16:30 GMT, Zoom

£535 per person (£385 for members)

Using a series of worked examples, this course aims to provide delegates with an overview on how to navigate the FCA Handbook - a vast, sprawling and sometimes seemingly impenetrable document.

Embedding SM&CR in solo regulated firms

Thursday 9th March 2023, Zoom

£400 per person (£250 for members)

Embedding the Regime – FCA’s expectations and latest updates Senior Managers Regime – implications and responsibilities Certification Regime – what this really means for those affected Fitness and Propriety – the implications for failure The Conduct Rules – training and practical application Reflection and consideration of your next steps

CASS Governance & Oversight

Tuesday 14th March 2023, Zoom

£480 per person (£330 for members)

This 3 hour online workshop is intended to provide an understanding of the requirements for good CASS oversight and governance under the FCA regulatory regime. The course will include practical examples of good and bad governance and areas of best practice, which firms should be looking to meet or aspire...

TISA Annual Retirement Conference 2023

Thursday 16th March 2023, London

£480 per person (£330 for members)

The pensions industry continues to face a relentless stream of change including Pension Dashboards, the Consumer Duty and Value for Money. With a backdrop of the Cost-of-Living crisis, record inflation and low levels of financial resilience, we are facing unprecedented challenges in helping consumers plan for their futures. The conference...

Virtual Access to TISA's Annual Retirement Conference 2023

Thursday 16th March 2023, Microsoft Teams

£480 per person (£330 for members)

We are pleased to offer the opportunity to participate in the full conference virtually from your location via Microsoft Teams. The pensions industry continues to face a relentless stream of change including Pension Dashboards, the Consumer Duty and Value for Money. With a backdrop of the Cost-of-Living crisis, record inflation...

Deceased ISAs/Additional Permitted Subscriptions

Online Workshop

Thursday 16th March 2023, Zoom

£370 per person (£220 for members)

This online workshop is designed to provide an overview of the key rules that managers need to be aware of when an ISA client dies and their obligations regarding additional permitted subscriptions.

Handling an FCA investigation

Tuesday 21st March 2023, Zoom

£400 per person (£250 for members)

FCA is using its investigative powers with greater frequency than ever and continuing to pursue “credible deterrence”.  Navigating through an anonymised real case, this course takes a practical view, emphasising the issues affecting compliance professionals.

The Essentials of Money Management

Because good financial health matters

Wednesday 22nd March 2023, Zoom

£350 per person (£250 for members)

The Essentials of Money Management provideS attendees with the tools and confidence to make sense of everyday money matters, including budgeting, saving, credit, investing, borrowing, as well as how to avoid being scammed. The course aims to equip your new employees with the knowledge to make better financial decisions, including...

Introduction to ISAs Online Workshop

Tuesday 28th March 2023, Zoom

£315 per person (£165 for members)

The workshop aims to provide an overview of how the ISA scheme works, what key options are available to ISA investors and what authorised ISA managers need to do to adhere to the ISA regulations.

Powers of Attorney Key Facts

Thursday 30th March 2023, Zoom

£315 per person (£165 for members)

This TISA training course has been designed to provide staff with an overview of the key facts about Powers of Attorney. There is a vast amount of information available from various sources on Powers of Attorney and this course aims to consolidate and condense the key areas to give a...

Evidencing the Fair Treatment of Vulnerable Customers 2023

Thursday 30th March 2023, Zoom

£535 per person (£385 for members)

Join us for this informative 2-part online course where you’ll be given the tips and resources you need to introduce a compassionate strategy and meet the specific needs of vulnerable customers.