TISA produces a wide variety of essential good and best practice guides for our members on the interpretation and implementation of new regulation, as well as technical guides. These are exclusive for TISA members who will need to be signed-in to the website to access the documents in our Members Area.
How to access our guides
The directory below features all current best practice guides produced by TISA for members, which can be accessed when you are signed-in to the website here. Once logged in, visit “Member Documents” under the members area. If you don’t yet have a TISA website account, just follow this link to sign-up. If you need help logging in or creating a website account, email website@tisa.uk.com.
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The TISA Financial Crime Risk Best Practice Group, consisting of representatives from a wide range of firm types, has produced this Guide in the form of a number of separate documents, on discrete topics. Each document was written by one or more members of the group and reviewed by all members of the group, to provide a balanced view of each key area relating to the prevention of financial crime and managing financial crimes risks.
The purpose of this document is focus on specific areas that the working group consider is not adequately covered within existing regulation or guidance, including those issued by FCA or the UK Joint Money Laundering Steering Group (“JMLSG”).
This guide has been drafted in response to the FCA’s Sustainability Disclosure Requirements (SDR) and Investment labelling regime that were published in November 2023 and the accompanying non-handbook guidance on the Anti-Greenwashing Rule that was published in April 2024. The aim of the guide is to assist firms in preparing for working under these new regulations, in particular advice firms and DFMs whose products and services are not subject to the SDR & labelling regime themselves, but which will be subject to certain aspects of the regulation and whose advisers or portfolio managers will be recommending or buying labelled funds for clients. This guide considers the final rules and non-handbook guidance as at the date of publication.
The purpose of this guide is to assist industry participants who wish to complete the European ESG Template (EET). The guide is intended for all users of the EET, regardless of where they are domiciled.
This Best Practice Guidance documentation was originally provided following the extensive CASS rule updates introduced by PS14/09. This updated guide supersedes the previous version and provides guidance on a far wider scale.
The TISA CASS Best Practice Group, consisting of representatives from a wide range of firm types, has produced this updated Guide in the form of a number of separate documents, on discrete topics. Each document was written by one or more members of the group and reviewed by all members of the group, to provide a balanced view of each key area of the CASS requirements.
The U.S. equity market is the largest and most liquid stock market in the world (2019). Investing into the U.S. market does come with various documentation requirements which may at times be confusing for UK investors as well as those (Qualified Intermediaries and others) who need to provide and collect this documentation from investors. TISA acknowledges these challenges and has summarised the typical documentation challenges that need to be overcome before UK investors may benefit from reduced withholding rates.
Firms should be able to show that they are learning lessons and learning how to reduce the potential for consumer harm. The regulators are looking for operational resilience to secure the safety and security of markets and the reduction of consumer harm.
Without an adequate self-assessment document, it will be difficult for firms to demonstrate how they are actually taking steps to meet the operational resilience requirements, both internally and to regulators. As a result, it is important it is written in a way that is easily understood by an outside party such as an auditor.
This Best Practice Guidance documentation has been produced by the TISA Operational Resilience Governance Working Group. The Group consist of representatives from a wide range of firm types. Each section was written by one or more members of the group and reviewed by all members of the group, to provide a balanced view of each key area of the requirements. The document focuses on areas a firms Board may find useful when looking at operational resilience governance, though there can be no one size fits all solution.
Industry guidelines for the Additional Permitted Subscription (APS) Allowance Application & Transfer Process. This process allows investors the choice to select which ISA provider they want to accept their APS allowance based on the investor’s requirements and what is offered by their existing ISA provider.Once any subscription to an APS allowance has been made the APS allowance cannot be transferred, however once subscribed, the investments may be transferred or withdrawn in the usual manner.
Industry guidelines for Cash ISA to Cash ISA Transfers, including Cash JISA to Cash JISA and Help to Buy: ISA to Help to Buy: ISA transfers. These guidelines are effective for Cash ISA to Cash ISA transfers initiated on or after 1 March 2023, until such time that these guidelines are updated.
This Best Practice Guide is intended to help firms, primarily in the saving and investment space, understand their obligations under Consumer Duty, addressing particular areas of the Duty that through collaboration with our members, we have identified as the most challenging. Through that same collaborative process, we have identified considerations firms might make in deciding how the practical application of the Duty might be undertaken.
TISA will be continuing its work on Consumer Duty as the industry works towards the final implementation deadline and beyond to identify areas and issues, where it would be useful for firms in the distribution chain to take a more standardised approach and will update this guide accordingly.
The Task Force on Climate-related Financial Disclosures (TCFD) was established by the Financial Stability Board (FSB), which is an international body that monitors and makes recommendations about the global financial system. The FSB is hosted by the Bank for International Settlements (BIS) in Switzerland.
The Consumer Duty sets a clear and very high standard for firms in dealing with retail consumers and is one of the most significant pieces of regulation to be released in the last decade. It represents what the regulator terms a “paradigm shift” in its expectations of firms, and a key feature is that the Consumer Duty is an ‘Outcome Based Regulation’, which leaves firms to interpret the end state that should be achieved to comply with the duty. TISA has created this Consumer Duty short guide to implementation, with support from TISA members.
Failing to consider the needs of vulnerable customers, can lead to harm such as higher risk of poor market outcomes, inability to choose or access suitable products and increased susceptibility to harm from certain market practices.
For the purposes of this Best Practice Guide, a customer will be the end investor who may be experiencing circumstances that make them vulnerable, whether they are a prospective, current or past customer of the firm.
This best practice guide is designed for: Financial Services firms, primarily fund managers, wealth managers, platforms and advisors.
Impact Tolerance is set at the point where any further disruption to the Important Business Service could cause intolerable harm to clients or pose a risk to the soundness, stability or resilience of the UK financial system or the orderly operation of financial markets.
Intolerable Harm to clients is material detriment that the end user or client cannot easily recover from. The Guide sets out a number of considerations, including: common definitions; how firms should look for the Three Harms; metrics for measuring impact tolerances, with practical examples, and recommendations for firms.
This Guide recognises the practical difficulties firms face and how to tackle them in a straightforward way.
This Best Practice Guidance documentation has been produced by the TISA Operational Resilience Mapping Working Group. The Group consists of representatives from a wide range of firm types. Each section was written by one or more members of the group and reviewed by all members of the group, to provide a balanced view of each key area of the requirements.
ESG is important. TISA’s Good Practice Guide will help firms, especially distribution businesses, meet the regulatory and reporting challenges for firms implementing ESG in their businesses.
This Good Practice Guide is intended to help firms understand their reporting obligations under SFDR as well as applicable regulation for UK domestic firms, including those not subject to SFDR.
This Best Practice Guidance documentation was originally provided following the implementation of the CMAR. This updated guide supersedes the previous version and provides additional guidance and best practice notes where the FCA guidance provided in SUP 16 Annex 29A is not prescriptive.
