Who’s who at TISA

Carol is CEO, TISA Membership Services and Company Secretary. Carol has been in financial services since 1998, having previously worked in variety of industries, including education, local government, Civil Service and the gaming industry.

A qualified and experienced teacher Carol gained her degree at King Alfred’s College in Winchester and taught in Romsey, Hampshire. She then spent 7 years at Skandia, managing the PEP & ISA new business and transfers department.

Carol joined TISA in 2004 and has been responsible for the day-to-day running of the Association’s administration centre, technical support, member communications, expanding the events and training programme and technical issues in the cash savings sector. In 2009, she also took on the role of Company Secretary. Carol joined the TISA Board as Operations Director in July 2011, extending her responsibilities to include finance. This was swiftly followed by taking a position as Executive Director for TISA Exchange.

In August 2015, Carol became Chief Operations Officer for TISA, supporting the Director General with the general running of the company and with personal responsibilities for Children’s Financial Education, internal administration, HR and finance together with acting as TISA spokesman for the media and at functions.

Carol is also a Director for both TeX (the contract club managing the legal structure supporting electronic messaging for transfers) and CT Holdings & Services Ltd (which operates under the brand of STAR where TeX and Criterion are working in collaboration to deliver the Service Level Agreements recommended by the Transfers & Re-registration Industry Group tasked by FCA to improve transfer times).

Harry Weber-Brown CEO, TISA Digital who is responsible for delivering key industry infrastructure projects including the Open Savings & Investments and Digital Identity projects for consumers of financial services products. Harry has over 25 years of experience working in digital in strategic planning and programme management resulting in the delivery of transformational services within complex stakeholder environments. This includes a European Commission funded project focusing on opening bank accounts across European borders using Digital Identity delivered through the eIDAS framework. Harry has worked as a senior consultant, an interim Digital Director and as a Non-Executive Director as well an Angel Investor. He has experience consulting across a range of sectors and clients including the Public Sector (Cabinet Office, Department of Health, Home Office and DWP), the Commercial sector (Old Mutual, Lloyds Banking Group, Reuters and Ask Jeeves) and the Not-for-Profit sector (NSPCC, Shelter and the BBC). He has actively invested and mentored digital start-ups with a focus on Advertising Tech and Digital Marketing services.

Julian is Managing Director and Business Unit Leader, Compliance & Regulatory Consulting at Duff & Phelps, a global valuation and corporate finance advisor with expertise in compliance and regulatory consulting, complex valuation, dispute and legal management consulting, mergers and acquisitions and restructuring. Julian has worked in the financial services industry for over 35 years.

He co-founded Kinetic Partners in 2005 and prior to that, was head of the financial services consultancy practice within RSM Robson Rhodes.

His main areas of expertise are in the specification of accounting, management information and control systems, organisation structures and reporting pathways for financial institutions to ensure compliance with relevant regulation and best practice.

Julian has pioneered the integration of compliance culture into the heart of organisations. His extensive knowledge of compliance and business processes in a wide range of financial services institutions include: retail and investment banking, investment management and regulated and unregulated funds, wealth management, and stockbroking.

Larry is a very experienced Non-Exec Director having been an NED/Chair of Mortgage Brain and The Mortgage Trading Exchange (from 2004) for nine years and on the board of TISA since 2016.

Larry spent 34 years with Nationwide in many senior executive positions prior to taking early retirement in August 2020. His roles included Divisional Director for Financial Planning, Protection & Investments from September 2015 before expanding that role to include all Mortgage Distribution (inc Intermediary Relationships) in 2019. This included “Nationwide-Now” the video conferencing service for Mortgages and Financial Planning. Larry has previously been DD for Branch Network, led the contact centres, was Head of Mortgages and held CF1 responsibilities when he was Managing Director of The Mortgage Works.

Recently Larry has led the launch of the new Later Life advisory service for Lifetime Mortgages and following Covid-19 has introduced “Video to Member” which is a full advice video conference capability to link Financial Planners, Mortgage Consultants and Later Life advisers to members in their own homes.

Prakash Chandramohan is the Strategy Director for TISA, responsible for TISA’s overarching strategy and development plan as well as its Strategic & Technical Policy Initiatives. Prakash has over 20 years of financial services experience, including 8 years with Quilter plc where he was the Head of Product for their international investment platform and “owner” of key committees such as the International Investment Committee and Product Governance Committee. Prakash has extensive experience leading large scale regulatory change programmes and business rationalisation/transformation. He is an ex-investment banker with experience helping clients with M&A and capital raising.

Faith is a strategic adviser to industry, government and regulators on fintech, Open Banking, Open Finance & Smart Data. She is the Independent Consumer Representative on the Open Banking Implementation Entity Steering Group. Faith is also a Non Executive Director for the Current Account Switch Service at Pay.UK. She advises the Lending Standards Board on the implementation of the Authorised Push Payment Scams Code and is a Non-Executive Director for Fair4All Finance which is responsible for promoting financial inclusion through the distribution of dormant assets. She is a Senior Fellow at the Finance Innovation Lab. Previously she was a member of the FCA’s Financial Services Consumer Panel and led the Data Rights Working Group for the FCA’s Open FInance Advisory Group. During an earlier part of her career she established Toynbee Hall’s financial inclusion services. She is a 2010 Clore Social Fellow.

Ed Vaizey (Lord Vaizey of Didcot) is a member of the House of Lords, appointed in 2020, and sits on the Communications and Media Committee. Ed was the Member of Parliament for Wantage between 2005 and 2019. He served as the UK Government Culture and Digital Minister from 2010-16, and is the longest-serving Minister in that role. He was appointed a privy councillor in 2016. In his role as digital minister, Ed was responsible for the roll out of the successful rural broadband programme to more than 4 million homes, the introduction of 4G, and tax credits for film, television, animation and video games, which have helped make the creative industries the fastest growing part of the UK economy.

Carol Knight B.Ed. Hons

Carol is Chief Operations Officer and Company Secretary. Carol has been in financial services since 1998, having previously worked in variety of industries, including education, local government, Civil Service and the gaming industry.

A qualified and experienced teacher Carol gained her degree at King Alfred’s College in Winchester and taught in Romsey, Hampshire. She then spent 7 years at Skandia, managing the PEP & ISA new business and transfers department.

Carol joined TISA in 2004 and has been responsible for the day-to-day running of the Association’s administration centre, technical support, member communications, expanding the events and training programme and technical issues in the cash savings sector. In 2009, she also took on the role of Company Secretary. Carol joined the TISA Board as Operations Director in July 2011, extending her responsibilities to include finance. This was swiftly followed by taking a position as Executive Director for TISA Exchange.

In August 2015, Carol became Chief Operations Officer for TISA, supporting the Director General with the general running of the company and with personal responsibilities for Children’s Financial Education, internal administration, HR and finance together with acting as TISA spokesman for the media and at functions.

Carol is also a Director for both TeX (the contract club managing the legal structure supporting electronic messaging for transfers) and CT Holdings & Services Ltd (which operates under the brand of STAR where TeX and Criterion are working in collaboration to deliver the Service Level Agreements recommended by the Transfers & Re-registration Industry Group tasked by FCA to improve transfer times).

Harry Weber-Brown is the Digital Innovation Director for TISA who is responsible for all of TISA’s digital initiatives and projects, including the Digital Identity programme for consumers of financial services products and the Open Savings and Investment project.

Harry has over 25 years of experience working in digital in strategic planning and programme management resulting in the delivery of transformational services within complex stakeholder environments. He has worked as a senior consultant, an interim Director and as a Non-Executive Director. Significant projects that Harry has managed include a European Commission funded project that focused on opening bank accounts across European borders, using Digital Identity, delivered through the eIDAS framework and a major re-development of the Money Advice Service’s digital proposition.

Harry has worked across a range of sectors and clients including the Public Sector (Cabinet Office, Department of Health, Home Office and DWP), the Commercial sector (Old Mutual, Lloyds Banking Group, Reuters and Ask Jeeves) and the Not-for-Profit sector (NSPCC, Shelter and the BBC) before joining TISA in July 2018.

He has more recently has been actively investing and mentoring digital start-ups with a focus on Advertising Tech and Digital Marketing services.

Jeffrey leads the Technical Policy team, helping firms where new regulations are being introduced or proposed.

Having read History at Cambridge, Jeffrey qualified as a Chartered Accountant with Coopers & Lybrand (now PwC). He then spent seven years in banking including posts as chief accountant of two merchant banks (HongKongBank and Samuel Montagu). He has spent 25 years in the funds industry, including 15 years at M&G, where he held a number of operational roles including Chief Trusts Accountant, setting up M&G’s call centre, launching closed and open ended funds, public affairs spokesman, responsibility for non-compliance relationships with regulators, HMRC and Government. He was a director of M&G and ran M&G’s direct business.

Jon Richmond joined TISA in November 2020 as Business Development Director and is responsible for bringing new members to both TISA, as well TISA initiatives such as Digital ID, Open Savings Investments and Pensions, TURN and TISAtech.

Jon holds a BA (Hons) in Financial Economics from Coventry University and has over 20 years of Financial Services experience. He spent nearly 8 years at Nordic equity broker ABG Sundal Collier in a variety of roles including Equity Sales Trader where he worked with some of the largest institutional asset manager, hedge fund and sovereign wealth funds in Europe. After leaving ABG he spent 3 and half years in Copenhagen with Nordea Markets as Senior Sales Manager where he helped re-launch Nordea’s International Equity Sales proposition and was instrumental in the successful delivery of some of the largest corporate deals in the Nordic region 2008-11. He developed deep relationships across the whole of Europe including Switzerland, Austria and Germany. On returning to London, Jon continued to work in the Nordic markets for SpareBank1 Markets and helped transpose many of his previous relationships over to the new entity until leaving the broking sector in 2013.

After leaving broking, Jon took his relationship building and client engagement skills and forged a career in Business Development, utilising his connections in the Asset and Wealth Management space at firms such as FundAssist, FundsLibrary and Broadridge who he left as Sales Director before joining TISA.

Prakash Chandramohan is the Strategy Director for TISA, responsible for TISA’s overarching strategy and development plan as well as its Strategic & Technical Policy Initiatives. Prakash has over 20 years of financial services experience, including 8 years with Quilter plc where he was the Head of Product for their international investment platform and “owner” of key committees such as the International Investment Committee and Product Governance Committee. Prakash has extensive experience leading large scale regulatory change programmes and business rationalisation/transformation. He is an ex-investment banker with experience helping clients with M&A and capital raising.

Lisa has over 25 years experience in financial services with a breadth of regulatory knowledge and particular expertise in CASS. She spent 5 years at Architas Multi Manager as CF10a, and deputised for the COO in leading a function which included Third Party Governance, Operations and IT, as well as CASS. Prior to this Lisa spent 10 years with IFDS in various senior roles including as a Lead Relationship Manager and Head of European Cash and Stock Reconciliations. Lisa also spent some time with a Big 4 firm as a CASS SME. Prior to this Lisa worked in various operational roles in the banking sector.

Mosa Zahed is the Head of Market Engagement for TISA, overseeing the programme of conferences, forums and briefings and is responsible for developing and managing partnership opportunities at TISA events. He is also responsible for establishing working relationships with key stakeholders in Government, the Regulators and the UK financial services industry. Mosa has over ten years’ experience in public affairs having worked with senior policymakers across Europe. He holds a BA in European Public Management from The Hague University and an MSc in International and Development Administration from Leiden University.