TISA produces a wide variety of publications for our members, the UK financial services industry alongside relevant professional services and consumers. This ranges from essential good and best practice on the interpretation and implementation of new regulation, technical guides and briefings, our responses to government and regulatory consultations and newsletters.
Browse the full list of TISA publications below or search by title, category or type.
If you would like to discuss any TISA publications, please contact us.
TISA/Oxera joint Stocks and Shares ISAs research report
TISA response to: Broadening the investment opportunities of Defined Contribution schemes
Consumer Duty: A Short Best Practice Guide to Implementation
Response by TISA to PDP Consultation: standards, specifications and technical requirements
Response by TISA – Helping savers understand their pension choices
Operational Resilience Self Assessment Guide
Operational Resilience Governance Guide
TISA-EY Open Finance Report 2022
Best Practice Guide to completing the European ESG Template (EET)
TISA response to: Facilitating investment in illiquid assets
TISA response to Proposed revision to AS TM1: Statutory Money Purchase Illustrations
TISA response to Second State Pension age review: independent report call for evidence
Operational Resilience Mapping Guide
Operational Resilience Important Business Services – Impact Tolerances Guide
Response by TISA to – CP22/3-Pensions dashboards: proposed rules for pension providers
Vulnerable Customers Best Practice Guide
TISA response to Consultation on the draft Pensions Dashboards Regulations 2022
TISA Governance, Culture & Conduct Committee – Response to CP 21/36
ISA Compliance Call to Evidence Response
Response by TISA to CP21/32 – Improving outcomes in non-workplace pensions
Identifying Important Business Services Best Practice
Financial Crime Best Practice Guide
TISA response to Enabling investment in productive finance
TISA response to – Mental Capacity Act: Small Payments Scheme Consultation
TISA response to Driving Value for Money in defined contribution pensions
TISA response to Stronger nudge to pensions guidance
TISA response to Pensions Dashboards: staging call for input
TISA response to Permitted Charges within Defined Contribution Pension Schemes
TISA response to Pension scams: empowering trustees and protecting members
TISA response to The stronger nudge to pensions guidance
TISA response to Simpler Annual Benefit Statements
TISA response to Pensions consumer journey
Response to increasing the normal minimum pension age: consultation on implementation
Responsible and Sustainable Investing Good Practice Guide
Share Class Conversion Best Practice Conversion Instruction Letter
TISA Briefing note – Post-Brexit 2021 UK political timeline
Share Class Conversion – Best Practice Guide
TISA News Briefing: Brexit deal completed (31st December 2020)
Response by TISA to ISAs and open-ended property funds
Vulnerable Customers Virtual Conference 2020
Response by TISA to Improving outcomes for members of defined contribution pension schemes
Response by TISA to CP20/15: Liquidity mismatch in authorised open-ended property funds
Response by TISA to CP 19/32 Building Operational Resilience
Cyber guidance for TISA members
Approach to Implementation for MiFID II Costs & Charges Disclosures Updated 30 September 2020
TISA responds to the FCA consultation CP20/9
Getting Retirement Right- Plan, prepare, enjoy: Part 2 Follow up proposals
Response by TISA to Pensions Dashboards Programme (PDP) Call for Input
TISA Conduct Scenarios Concerning Senior Managers
Reregistration of Personal Trust on TA Systems
MaPS Investment Pathways Consumer Comparison tool – Update Communication
Charles Stanley & Co Ltd – The importance of staying vigilant online (Podcast)
Response by TISA to the Dormant Assets Expansion Consultation
St James’s Place Wealth Management – Whatever it takes matrix
Engage Issue 17 (February 2020)
Season’s Greetings from TISA – A special message from our CEO
SMCR Handover Procedures, Living Will
SM&CR Forum 1 Month to Implementation – Q&A Summary from the closing panel session
Retirement Roundup November 2019
Powers of Attorney Due Diligence – Good Practice Guide
New TISA vulnerable customers help-sheet addresses hearing loss
Response to FS19/5: Effective competition in non-workplace pensions
Response by TISA to Child Trust Fund – input to the maturity process July 2019
Engage Issue 16 (September 2019)
TISA response to Digital Identity: Call for Evidence July 2019
MiFID II Product Governance – Distributor Reporting Useful Guide
MiFID II Costs & Charges Approach to Implementation
Vulnerable Customers – Hearing Loss Help Sheet
Vulnerable Customers – Dyslexia & Dyscalculia Help Sheet
Peer-to-peer Lending: APPROACH TO IMPLEMENTATION OF THE APPROPRIATENESS TEST
TISA inputs into All Party Parliamentary Group on Financial Education for Young People report
TISA response to CP19/12: Consultation on Investment Platforms Market Study remedies
Covering letter to CP19/12 (June 2019)
SM&CR Outsource Considerations for Senior Managers
TISA Approach to development of BAU best practice in relation to ‘Reasonable Steps’
Vulnerable Customers & Financial Crime leaflet
KPMG – Women in alternative investments – Sixth edition
Retirement Roundup February 2019
TISA response to Children in Care and Financial Education (February 2019)
TISA response to Pensions Dashboards: Working together for the consumer (January 2019)
Engage Issue 14 (January 2019)
TISA response to Delivering collective defined contribution pension schemes (January 2019)
MiFID II Product Governance – Approach to Implementation for Distributor Reporting
SM&CR Implementation Considerations
ISAs – A Technical Introduction (November 2018)
GDPR Briefing Note (November 2018)
Retirement Roundup October 2018
Net pay joint letter (October 2018)
SWIFT – The transformation of the European payments landscape
SWIFT information paper – The transformation of the European payments landscape – How SWIFT can help
SWIFT creates financial sector API blueprint
SWIFT – white paper: Application Programming Interfaces
SWIFT – white paper: The transformation of the European payments landscape
TISA Response to: CP 18/19 – Introducing the Directory (October 2018)
Powers of Attorney (Scotland) – A guide for administration in financial services – Leaflet
Powers of Attorney (England & Wales) – A guide for administration in financial services – Leaflet
Powers of Attorney (Scotland) – A guide for administration in financial services – Leaflet
Powers of Attorney (England & Wales) – A guide for administration in financial services – Leaflet
TISA response to FCA Investment Platforms Market Study 17/1.2 (September 2018)
Covering letter to MS17/1 Platforms market study (September 2018)
Share Class Conversions – Statement of recommended practice
Retirement Roundup September 2018
TISA response to Pensions cold calling – consultation on regulations (August 2018)
Huntswood – Outsourcing in regulated markets
Huntswood – Outsourcing: putting customer experience front and centre
Huntswood: Fraud – how to manage this increasingly complex threat
Huntswood – The holistic approach to knowing your customer
Altus – Regulation is eating the world (Regtech white paper)
Altus – Platform Efficiencies: Giving your platform wings (Platform white paper)
Altus – Artificial intelligence: the evolution of financial advice (AI white paper)
Altus – Amazon’s Insurance Opportunity – 10 areas Amazon can disrupt (infographic)
Self- Reporting – Self-Assessment Checklist
Combating Pension Scams: A Code of Good Practice
ICO Seeks comments on draft Data Protection Impact Assessment Guidance (27 March 2018)
GDPR update (12 February 2018)
Retirement Roundup February 2018
Response by TISA to the Consultation Paper CP17-37 (February 2018)
TISA response to the Treasury Committee’s Inquiry into Household Finances (January 2018)
GDPR update (22 December 2017)
GDPR update (21 December 2017)
Retirement Roundup December 2017
TISA 2017 – New Year Message from David Dalton-Brown, Director General
GDPR update (18 December 2017)
Personal data and the GDPR (11 December 2017)
MiFID II Costs & Charges Approach to Implementation
Update from TISA on GDPR (5 December 2017)
Helping member firms with the General Data Protection Regulation implementation (November 2017)
TISA response to the Legislation on Help to Save Accounts Consultation (October 2017)
Retirement Roundup October 2017
Retirement Roundup September 2017
TISA response to Retirement Outcomes Review: Interim Report (September 2017)
TISA response to Anti-Money Laudering Supervisory Review (August 2017)
Target Market Reporting Specification
TISA Response to FCA’s Guidance Consultation GC 17/4: FAMR Implementation part 1 (May 2017)
TISA Response to Security and Sustainability in Defined Benefit Pension Schemes (May 2017)
Good Practice Guide for Product Distributors and Product Manufacturers – Product Governance MiFID II
TISA response to CP17/02 CASS 7A and SAR (April 2017)
Covering letter to CP17/02 CASS 7A and SAR (April 2017)
Lifetime ISA customer leaflet (April 2017)
TISA Response to Technical Changes to Automatic Enrolment: Consultation (March 2017)
TISA Response to Automatic Enrolment: Initial Questions (March 2017)
TISA response to Information Prompts Consultation (February 2017)
TISA RESPONSE TO PUBLIC FINANCIAL GUIDANCE REVIEW: CONSULTATION ON A SINGLE BODY (February 2017)
TISA Response to Pension scams: consultation (February 2017)
TISA response to reducing the money purchase annual allowance (February 2017)
Brexit – A platform to secure Global Growth (February 2017)
TISA response to Transfers & Re-reg consultation (January 2017)
Covering letter to CP16/32 (January 2017)
TISA response to The Individual Savings Account (Amendment no. XX) Regulation 2017 (January 2017)
Cash ISA Transfer Guidelines (revised January 2017)
TISA response to CP16/29 MiFID II (January 2017)
Covering letter to CP16/29 MiFID II (January 2017)
TISA’s Brexit Programme – Update November 2016
Can housing wealth save the day?
TISA response to Amending the definition of financial advice: consultation (November 2016)
TISA response to CP16_19 MiFID II Implementation (November 2016)
TISA response to NEST: Evolving for the future Call for evidence (September 2016)
Covering letter to NEST (September 2016)
TISA response to PSF: Being responsive to user needs (September 2016)
TISA response to FCA: Post-implementation Review of Crowdfunding Rules (September 2016)
MiFID II Appropriateness – Approach to Implementation
HM TREASURY HELP TO BUY: ISA SCHEME RULES
TISA response to DWP: Capping early exit charges for members of occupational schemes (August 2016)
TISA response to CP16/15 Capping early exit pension charges (August 2016)
TISA response to Dormant Assets Commision (June 2016)
Covering letter to Dormant Assets Commission (June 2016)
TISA response to FCA CP16/12 (June 2016)
Covering letter to FCA 16/12 (June 2016)
TISA response to Creating a secondary annuity market: tax framework (June 2016)
Covering letter to Creating a secondary annuity market (June 2016)
DP 16_2 Letter to FCA (May 2016)
Personal Savings Allowance Guidance
Letter to the Chancellor (March 2016)
TISA response to ‘Innovation Plan’ a TPR Consultation (February 2016)
TISA response to Innovative Finance ISA consultation (February 2016)
TISA response to ‘Developing a Retirement Quality Mark’ (Jan 2016)
Covering letter to Developing a Retirement Quality Mark (Jan 2016)
TISA response to Financial Advice Market Review (December 2015)
Covering letter to Financial Advice Market Review (December 2015)
Help to Buy: ISA Factsheet (December 2015)
TISA response to – ‘Lifestyling’ of Child Trust Funds Consultation (December 2015)
PS 14/9 BEST PRACTICE STATEMENTS (November 2015)
TISA response to ‘Flexible ISA – Technical Consultation’ (November 2015)
TISA response to HMT: Pension transfers and early exit charges (October 2015)
Covering letter to HMT – Pension transfers and early exit charges (October 2015)
Covering letter to HMT Tax Relief Consultation (September 2015)
Covering letter to the implementation of the Personal Savings Allowance (September 2015)
TISAtalk 16 September 2015: Getting Over the Barriers
TISAtalk 10 September 2015: The Trouble with Deadlines
TISAtalk 8 September 2015: Estonia
TISAtalk 04 09 15: In a Changing World
TISAtalk 26 08 15: Understanding the Structure
TISAtalk 19 August 2015: Financial Technology Enablers & Barriers
TISAtalk 13 August 2015: Every which way but loose
TISAtalk 11 August 2015: Is this RDR Version 2?
TISAtalk 6 August 2015: Carrot & Stick
TISAtalk 29 July 2015: The Meaning of Life
TISA response to CP23/15 (July 2015)
TISAtalk 24 July 2015: The Flag of Independence
TISA response to CP15/20 (July 2015)
TISAtalk 16 July 2015: For the Record
TISAtalk 3 July 2015: Data in Harmony
TISAtalk 25 June: March of the Robots
Covering letter to Creating a Secondary Annuity Market response (June 2015)
TISA response to Creating a Secondary Annuity Market (June 2015)
TISAtalk 16 June 2015: Parallels
TISAtalk 10 June 2015: Euphonious Technology
TISAtalk 3 June 2015: The Europeans are coming!
TISA response to DP15/3 (June 2015)
TISAtalk 27 May 2015: Get Your House in Order
TISAtalk 21 May 2015: Platform Power
TISAtalk 19 May 2015: A Digital Single Market Strategy for Europe
TISA response to FCA PS15_4 (April 2015)
TISAtalk 16 04 15: Call for Evidence
TISA response to FCA CP15_7 (April 2015)
TISAtalk 8 April 2015: Outside Influence
TISA response to FCA CP15_8 (April 2015)
Combating Pension Scams: A Code of Good Practice (March 2015)
CTF to JISA Transfer Industry Guidelines (March 2015)
TISAtalk 2 April 2015: Flumpers Beware!
TISA response to Retirement Reforms and the Guidance Guarantee (April 2015)
TISAtalk 1 April 2015: Now You See it, Now You Don’t
TISAtalk 24 March 2015: Getting Social
TISAtalk 14 March 2015: Any Which Way You Can
TISAtalk 6 March 2015: The Challenge of Serving Vulnerable Customers
TISAtalk 5 March 2015: Into the Sunset
TISAtalk 24 February 2015: Suits you Sir
Combined industry response to draft CTF regulations: CTF to JISA Transfers (February 2015)
TISAtalk 18 February 2015: Tomorrow’s World
TISAtalk 13 February 2015: Crowded House
TISA response to Retirement Income Market Study (February 2015)
TISA response to CP 14/26 (February 2015)
TISA response to PSR CP14/1 (January 2015)
Covering letter to PSR CP14/1 (January 2015)
TISA response to DWP: Technical Changes to Auto Enrolment (January 2015)
TISA response to CP14/24: Charges in workplace personal pension schemes (December 2014)
Covering letter to CP14/24 (December 2014)
TISAtalk 19 December 2014: There’s life in annuities yet
Covering letter to ISA qualifying investments (December 2014)
TISA response to DWP: BETTER WORKPLACE PENSIONS: PUTTING SAVERS’ INTERESTS FIRST (November 2014)
Covering letter to DWP (November 2014)
TISA response to GC14/06 Social Media & customer communications (November 2014)
Covering letter to GC14/06 (November 2014)
TISAtalk 14 October 2014: It Looks Simple
TISA talk 10 October 2014: Changes
TISAtalk 3 October 2014: MiFID II – The Long and Winding Road
TISA response to CP14/11 RETIREMENT REFORMS AND THE GUIDANCE GUARANTEE (September 2014)
Covering letter to CP14/11 (September 2014)
TISAtalk 14 August 2014: Stand and Deliver
TISA response to HMRC Consultation on Direct Recovery of Debts (July 2014)
Covering letter to HMRC response (July 2014)
TISAtalk 30 July 2014: Averting the consumer finance crisis
TISAtalk 24 July 2014: Stargazer
TISAtalk 22 July 2014: Get Off of My Cloud
TISAtalk 17 July 2014: Move Closer/Simple Things
TISAtalk 11 July 2014: The KIIDs Are Alright!/Retirement Has Just Got Even More Flexible
TISAtalk 3 July 2014: Looking for Something
TISAtalk 1 July 2014: Too Cool for Cats
TISA response to FCA Consultation on Client Money held in Individual Savings Accounts (June 2014)
Covering Letter to CP 14/9 (June 2014)
TISAtalk 25 June 2014: Ball of Confusion
Stocks & Shares to Cash ISA Transfer Guidelines (June 2014)
Stocks & Shares to Cash ISA Model ISA Transfer Authority Form (June 2014)
TISA RESPONSE to HMT FREEDOM AND CHOICE IN PENSIONS (June 2014)
TISA covering letter to HMT response (June 2014)
TISAtalk 12 June 2014: Ambition
TISAtalk 10 June 2014: Tumbling Dice
TISAtalk 5 June 2014: An Uncertain Present
TISAtalk 3 June 2014: Watching & Waiting
TISAtalks…Distribution Dilemmas 28 May 2014: Tired of Waiting for You!
Share Class Conversions – Statement of recommended practice (May 2014)
TISAtalk 13 May 2014: Consumers give their views on ‘Our Financial Future’
TISAtalk 8 May 2014: A Moment in Time
TISAtalk 7 May 2014: Check the Meaning
TISAtalk 2 May 2014: Skip to the Beat
TISAtalk 29 April 2014: Reinvention
The Savings & Investments Policy project – Review Summary April 2014
TISAtalk 28 April 2014: We Need to Act Now to Change ‘Our Financial Future’
TISAtalk 25 April 2014: You’ve Got a Friend
TISAtalk 23 April 2014: Transition
TISAtalk 17 April 2014: Join Together with the Band
TISAtalk 16 April 2014: Here Comes the Sun
TISAtalk 10 April 2014: Join Together
TISAtalks…Distribution Dilemmas 8 April 2014: Safety in Numbers
TISAtalk 3 April 2014: Beginning to See the Light
TISAtalk 1 April 2014: Blind Curve
UKFMPG ISO20022 Best Practice v2.1
UKFMPG ISO20022 Best Practice v1.1
TISAtalk 28 March 2014: Set Me Free?
TISAtalk 27 March 2014: Guiding Light
TISAtalk 25 March 2014: Brave New World
TISAtalk 24 March 2014: Sound of the Crowd
TISAtalks…Budget 2014 19 March 2014: Good news for ISAs and Pensions
TISAtalk 18 March 2014: It’s Over
TISAtalk 12 March 2014: Invisible (Waking Shark 2!)
TISA Pre-Budget Submission (March 2014)
TISAtalk 6 March 2014: What Ever You Want
TISAtalk 4 March 2014: The Way You Do the Things You Do!
TISAtalks…Distribution Dilemmas 26 February 2014: Art of Seduction
TISAtalk 25 February 2014: The Name of the Game
TISAtalk 24 February 2014: UK Savings Deficit/Pensions Liberation/Tech Innovation
TISAtalk 20 February 2014: Oversee the Passing Time
TISAtalk 19 February 2014: Centrefold
TISAtalk 15 February 2014: Pump up the volume
TISAtalks…Distribution Dilemmas 11 February 2014: Times are a’changin
TISAtalk 31 January 2014: Savings & Investments Policy Project Seeks to Address UK Savings Deficit
TISAtalks…Distribution Dilemmas 29 January 2014: You don’t bring me flowers
TISAtalks…Distribution Dilemmas 17 January 2014: Take the money and run
TISA response to Reshaping Workplace Pensions for future generations (December 2013)
TISAtalks…Distribution Dilemmas 13 December 2013: Decisions Part II
TISAtalks…Distribution Dilemmas 10 December 2013: Decisions
TISAtalks…Distribution Dilemmas 28 November 2013: Making the connection
Response to DWP Better Workplace Pensions: Charging (November 2013)
TISAtalk 25 November 2013: Pensions and care costs/Wraps & platforms and pensions transfers/Tell me
TISA Autumn Statement submission
TISAtalks…Distribution Dilemmas 4 November 2013: Cleanin’ out my closet
TISAtalks…Distribution Dilemmas 30 October 2013: New KIIDs on the block
TISAtalk 24 October 2013: Retirement Saving/Living with the FCA/Somebody help
TISAtalks…Distribution Dilemmas 22 October 2013: Are you ready?
TISA response – Changing Customers to post RDR unit classes (October 2013)
TISA response to CP13/05 (October 2013)
TISA covering letter to CP13/05 (October 2013)
TISAtalk 7 October 2013: Automatic enrolment/Pensions in TeX/Good times
TISAtalks…Distribution Dilemmas 3 October 2013: Definitely, maybe
TISAtalk 19 September 2013: Pensions charge caps/Client Assets/Ain’t heavy
TISAtalks…Distribution Dilemmas 19 September 2013: Higher and higher
TISA Response to HMRC Pensions Tax Relief Consultation (September 2013)
TISAtalk 22 August 2013: Rip off/Put not/Out of time
TISAtalks…Distribution Dilemmas 13 August 2013: I can see clearly now
TISAtalk 9 August 2013: Drowning in debt/Sleeping with the enemy/Somebody talk to me
TISA Response to HM Treasury CTF Consultation (August 2013)
TISAtalks…RDR 30 July 2013: Oh for a crystal ball
TISAtalk 26 July 2013: The trouble with annuities/Client assets/Shop until you drop
TISAtalk 12 July 2013: Taking the brakes/TeX SLA/Will it wash?
TISAtalks…RDR 10 July 2013: Let’s work together
TISAtalk 28 June 2013: Retirement income/EU Regulatory/Looking for loopholes
TISAtalks…RDR 26 June 2013: I think I hope I know
TISAtalk 14 June 2013: Automatic enrolment/European Regulatory policy/Back door
TISAtalks…RDR 6 June 2013: Finding a suit that fits
TISAtalk 3 June 2013: Pensions regulator/Share class conversion/Parallel universe
TISAtalk 17 May 2013: Flat rate state pension/FATCA & client assets update/Don’t look back
TISAtalks…RDR 15 May 2013: Let’s get digital
TISA response to ISA qualifying investments (May 2013)
TISA response to DWP Technical Changes to Automatic-Enrolment (May 2013)
TISAtalk 29 April 2013: Pot follows member/Focus on rebate tax issues/Fire your guns
TISAtalk 15 April 2013: DC Pensions/Taxation of rebates/Circle of life
TISAtalks…RDR 9 April 2013: Right here, right now!!
TISA response to tPR – REGULATING WORK-BASED DEFINED CONTRIBUTION PENSION SCHEMES (March 2013)
TISAtalks…RDR 27 March 2013: Breaking the ties
TISAtalk 25 March 2013: What a difference a year makes/Simplified products/Online regulation
TISAtalk 21 March 2013: Budget creates advice demand
TISAtalks…Financial Incentives 18 March 2013
TISAtalks…RDR 15 March 2013: Awaiting the execution
TISAtalks…RDR 12 March 2013: Industry works to fill the post-RDR middle market advice gap
TISA Budget Submission (March 2013)
TISAtalk 4 March 2013: Making sense of FATCA/Make sure you choose the right words
TISAtalks…RDR 25 February 2013: Thematic review provide clarity for distributors in post-FCA world
TISAtalk 8 February 2013: AIM stocks in ISAs/FATCA and client assets/Spotlight on incentives
TISAtalks…RDR 6 February 2013: Show me the evidence
TISAtalk 25 January 2013: FATCA project gathers pace/That’s the limit!
TISAtalks…Sipps 25 January 2013: Regulated or unregulated, that is the question?
TISAtalks…RDR 18 January 2013: Last man standing
TISAtalk 11 January 2013: Product regulation/No hiding place
TISAtalks…RDR 9 January 2013: Partnering in distribution: the way forward?
Cash ISA Transfer Guidelines December 2012
TISAtalk 21 December 2012: Preferential Platform Pricing/Working with the FSA/End of another year
TISAtalks…RDR 18 December 2012: Crossed the divide or staring into the abyss?
TISAtalk 7 December 2012: Income drawdown/TeX takes flight/Stop the bus
TISAtalks…RDR 26 November 2012: Who can serve the middle market?
TISA Budget Submission (November 2012)
TISAtalk 16 November 2012: Pension Fund Management/Preparing for FATCA/Distribution Terms
TISAtalk 9 November 2012: Taking the brakes off/FSA paper/Making FATCA work
TISAtalk 2 November 2012: One step beyond/FCA Regime
TISA response to CP12/12 (September 2012)
TISA response to NAPF – draft code of conduct for pension charges (July 2012)
CP11/26 RDR Advisor Charging (January 2012)
TISA response to 10/29 Platforms: Delivering the RDR (February 2011)