The Investing and Saving Alliance (TISA), the cross-industry financial services membership body, has completed the consumer testing phase of its pioneering Open Finance programme. As part of the trial, TISA and project partners developed a prototype smartphone app to use that enabled users to view all of their savings, investments and pensions portfolios in one interface.
The test phase was conducted with an explicit hypothesis: if people can consolidate the view of their savings & investments due to clear benefits, they will give permission to share their data – with the outcome of improving financial wellbeing. The project is complemented by TISA’s efforts in the Digital Identity space, which will enable users to verify and authenticate a single, digital ID across various financial services providers.
Project participants included OpenMoney, Hargreaves Lansdown and Offspring. 79 consumers tested a prototype of an Open Finance app, with all using a smartphone to access the service. To gather actionable data, 64 of the participants were questioned online and 15 live interviews conducted to gather consumer feedback on the project.
1. Reaction to the prototype as a concept was overwhelmingly positive – 91% of people found the concept interesting.
2. Having a consolidated view of all accounts was the most popular feature (94% considered it ‘an interesting feature’ and 53% considered it the ‘most interesting feature’)
3. Trust in the security/data protection was of paramount concern and would be an obvious prerequisite before many would commit to using. The vast majority (94%) thought they would be likely to use such an app if security could be guaranteed – strongly supporting our hypothesis that the conceptual benefits behind OSIP would be significant enough to encourage users to connect their accounts.
With the consumer’s consent, the OSIP programme will open access to consumers’ savings, investments and pensions data in order to enable the user to have a single view of their finances, encouraging them to become financially more engaged. The Programme is in the Proof-of-Concept phase that is testing the best approach for financial services firms and trusted third parties to share data, identify technical standards and test consumer journeys. To find out more and get involved, email us here today.
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Hargreaves Lansdown, OpenMoney, Offspring and Digitidentity
ABI, Aegon, Atos, BNY Mellon, Bravura, Bud, Exizent, EY, Fidelity, FNZ, GBST, Hargreaves Lansdown, InvestCloud, JZONEAPI.COM, Legal & General, Money & Pensions Service (MAPS), Moneyhub, Morningstar, Nationwide Building Society, Northern Trust, Open Banking, OpenWrks, Origo, PLSA, RBS Coutts. Schroders, SS&C, Target, The Investment Association, Truelayer, Visible Capital