TISA Inclusive Investing Conference 2026

Lucy has worked at the FCA since 2008 across a variety of different roles. The majority of her career has been spent in Supervision, but she also has extensive experience of designing and implementing policy, having overseen the implementation of the Mortgage Market Review and the overhaul of the financial promotions rules for high-risk investments. She also spent a year in Authorisations, as Head of Department for dual-regulated firms. Currently, Lucy is the Director of Consumer Investments. This includes the Supervision of Advisers and Intermediaries, Wealth Managers, Self-invested personal pensions, Crowdfunders, Peer to peer and Platform Firms. Lucy is also responsible for overseeing the policing of our perimeter for unauthorised business, ensuring we intervene assertively on misleading Financial Promotions.

Liz Waldron is Head of Product & Client Experience for Vanguard’s UK Personal Investor business. She leads Client facing, Product & CX enablement teams. Liz has over 30 years experience in Financial Services. Her expertise spans digital transformation, proposition development, service innovation and helping businesses move from start-up to scale. A consumer advocate, she is passionate about helping investors achieve better financial outcomes through alleviating fear, building confidence and improving financial literacy. She is also currently leading Vanguard’s Targeted Support efforts.

Gillian Hepburn is the Head of Adviser Solutions for the Vanguard UK business. She has more than 30 years of experience in financial services, with a career spanning senior roles in business development, intermediary solutions, and strategic partnerships. She has led the creation of award-winning investment propositions, supported adviser firms with growth and succession strategies, and is a well-known advocate for the advice industry. Her work has earned her recognition including “Woman of the Year – Investment” at the 2023 Professional Adviser Women in Finance Awards.

With over 20 years experience in Financial Services, Laura has held a variety of customer focused roles. Her career began in retail banking branches, where she worked directly with customers, managed sales and service teams, and later led the customer complaints team at a private bank. These experiences paved the way for her transition into Client Insight a decade years ago. For the last four years Laura has led the Client and Brand Insight Team at Vanguard, covering both the D2C and B2B businesses across the UK and Continental Europe. Laura and her team focus on bringing together different strands of data and insight to drive strategic action centered in client need

Senior Investment Strategist Georgina Yarwood is a senior investment strategist in Vanguard’s Investment Strategy Group, where she is responsible for conducting analysis and developing insights on a wide array of behavioural economics topics. One of Georgina’s primary responsibilities is to examine the tendencies of self-directed individual investors, including investor identity and trading behavior. She also conducts retirement readiness research in the United Kingdom and has launched a survey of U.K. investor expectations. Previously, Georgina has published research exploring the value of financial advice. Georgina joined Vanguard in 2016 and earned a B.Sc. in economics from the University of Bath in England.

Anna Brading has an online presence reaching over 250,000 on TikTok, Instagram and other channels to help thousands of people transform their finances. A Certified Financial Education Instructor (CFEI) and author of Money Mentor (published by Bloomsbury), she is passionate about demystifying money for her online community, and has worked with trusted brands, financial institutions, and even the UK Government, including HM Treasury and Downing Street, to help shape better financial education resources.

Financielle is a female-focused personal finance platform founded by sisters Laura Pomfret and Holly Holland, created to challenge a finance industry that often overlooks women. Dubbed “the home of money for women”, the award-winning Financielle blends lifestyle content, intuitive tools, and a supportive community to make managing money feel accessible and empowering. In 2025 alone, its community saved over £5M and paid off more than £14M in consumer debt.

Susan Hope is a Chartered Financial Planner and Business Development Director at Scottish Widows, where she leads a business development team focused on workplace pensions and employee engagement. With over three decades of experience in the financial services industry, Susan is a passionate champion for closing the gender pension gap and empowering women to build financial resilience. Her advocacy recently took her to the House of Lords, where she spoke on the critical importance of financial wellbeing for women across the UK. Combining personal insight with deep professional expertise, Susan is a regular contributor to both trade and consumer media. She frequently speaks on the intersection of money, motherhood, and the financial inequalities that are ever present.

Financielle is a female-focused personal finance platform founded by sisters Laura Pomfret and Holly Holland, created to challenge a finance industry that often overlooks women. Dubbed “the home of money for women”, the award-winning Financielle blends lifestyle content, intuitive tools, and a supportive community to make managing money feel accessible and empowering. In 2025 alone, its community saved over £5M and paid off more than £14M in consumer debt.

Sally Speake is the Director of Strategy and Business Development for Mass Affluent and Private Banking at Lloyds Banking Group, where she leads long‑term strategic planning, customer‑driven innovation and the use of AI and behavioural science to enhance financial outcomes. Before taking on this role, she built a career across multiple major global financial centres, gaining broad international experience that shaped her strategic approach before relocating to Bristol.

Laura Suter is director of personal finance at AJ Bell. She is a spokesperson for the company on a range of personal finance topics and is quoted in print media and regularly appears on TV and radio. She is also a founding ambassador of AJ Bell Money Matters, a campaign to get more women investing and engaging with their finances; she hosts two podcasts; and regularly speaks at events and webinars. Prior to joining AJ Bell she was a multi-award winning financial journalist, specialising in investments. Laura joined AJ Bell from the Daily Telegraph, where she was investment editor. She has previously worked for adviser publications in London and New York and has a degree in Journalism Studies from University of Sheffield.

As Chief Investment Strategist, Emma is responsible for HL’s investment philosophy and our analysis on funds, shares, ETFs and investments trusts, as well as research on pensions and personal finance, group-wide strategic asset allocation and ESG policies and processes. Emma is also HL’s primary external advocate, sharing investment expertise with our clients, the media and the market and chairs the Distribution Investment Oversight Committee. While taking leadership for HL’s product strategy on an interim basis, Emma Wall has built out HL’s private markets offering including the introduction of new VCTs to HL’s range and an industry first offering of two Long Term Asset Funds (LTAFs) available within the SIPP, in partnership with Schroders. Before her appointment to the Executive Leadership Team, Emma has held various roles at HL since joining in 2019, including leading the fund research team, running our Active Savings cash platform, and heading up platform investments, where she determined the best products to distribute to our clients. Prior to HL, she held roles at data and analysis company Morningstar, latterly in Hong Kong from where she ran teams in India, the UK, Canada and Australia, gaining a global perspective on markets, investors and regulation. Outside of her role at HL, Emma chairs the ACT Stewardship Council and is a director of Bristol Future Talent Partnership, a Bristol-based youth charity.

Faith is a strategic adviser to industry, government and regulators on fintech, Open Banking, Open Finance & Smart Data. She is the Independent Consumer Representative on the Open Banking Implementation Entity Steering Group. Faith is also a Non Executive Director for the Current Account Switch Service at Pay.UK. She advises the Lending Standards Board on the implementation of the Authorised Push Payment Scams Code and is a Non-Executive Director for Fair4All Finance which is responsible for promoting financial inclusion through the distribution of dormant assets. She is a Senior Fellow at the Finance Innovation Lab. Previously she was a member of the FCA’s Financial Services Consumer Panel and led the Data Rights Working Group for the FCA’s Open Finance Advisory Group. During an earlier part of her career she established Toynbee Hall’s financial inclusion services. She is a 2010 Clore Social Fellow.

Sophie leads TISA’s work on the Advice/Guidance Boundary Review, Disclosures, Financial Education, Financial Crime and TISA’s Inclusive Investing initiative. Before joining us, Sophie worked in Wholesale Markets Policy at the FCA, gaining experience in Primary and Secondary legislation, as well as FCA consultations. She has worked on Brexit and the LIBOR transition and was seconded to the Federal Reserve Bank of New York. Prior to that, she worked in M&A for a FTSE 100.