Attendee Fees: Non-members: £399 (VAT Exempt), Members: £249 (VAT Exempt)ABOUT THIS EVENT
This in person briefing will provide an understanding of the Consumer Duty, before concentrating on the key areas that firms should be considering at this stage. The session will offer practical takeaways to help you prepare, addressing potential challenges to mitigate for. We will dig into the requirements for good Consumer Duty implementation and governance under the FCA regulatory policy, which includes:
-
- Developing and implementing an outcomes framework
- Data requirements – what can you leverage vs what the net new requirements are
- Understanding good outcomes and when and how are they are strategically embedded within the end-to-end customer proposition
- Measuring good outcomes – considering what data is available and how this can be consolidated, as well as where the gaps are
- Reporting / evidencing your outcomes internally and externally – recognising what good reporting looks like and how this varies for regulators, customers, and the board
PARTNER
We set out to build the world’s most trusted consulting firm – creating lasting impact for clients and pioneering a positive, people-first way of working. We work with everyone from FTSE 100 names to bright new start-ups, in every sector. You’ll find us collaborating shoulder-to-shoulder with our clients, from the big picture right down to the detail: helping them define their strategy, deliver complex change, spot the right commercial opportunities, manage risk or bring their purpose and sustainability goals to life. Our clients love how we get to know what makes their businesses tick – slotting seamlessly into their teams and being proudly geeky about solving their challenges. We have hubs in Europe, Asia and Australia, and we work all around the world – from a wind farm in Wyoming to a boardroom in Berlin. Find us wherever there’s a challenge to be tackled and an impact to be made.
Find out more at baringa.com or on LinkedIn and Twitter.
