TISA Strategic Priorities 2025

TISA Strategic Priorities

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Supporting the financial journey through life

TISA cares about the entire financial life of consumers: from their first savings account opened to ensuring people can age and retire with dignity. TISA believes that savings and investments play a significant role in the lives of people and small businesses. Consumers benefit when they put aside money for their future. Saving and investing can provide a buffer for emergencies; help people achieve big and small goals throughout their lifetime; and give people quality of life in later years. 

Unlike other membership bodies, TISA are truly independent by drawing on our own technical competencies in legislation and regulation to put forward evidenced-based implementable policy solutions, as well as supporting our members in navigating the complexities of the regulatory framework through documenting good practice and responding to individual firms enquiries. With strong relationships with the FCA, TPR, UK Government Departments (HMT, HMRC, BEIS, DBT), MaPS and key Parliamentary stakeholders, TISA is uniquely positioned to influence positive change for the industry.

Our policy work reflects TISA’s broad scope of interests and aims on meeting the needs of UK consumers, members and our industry. In this document, TISA has outlined its 2025 strategic priorities over our three workstream pillars and the key policy proposals which are essential to improving the financial wellbeing of UK consumers. From improving financial education, inclusion and accessibility, right through to savings, investments and retirement planning, the work we do with our members to influence policy is crucial in enhancing the industry we operate in and driving positive change.

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Our Commitment

As part of our mission to delivering focused and impactful consumer outcomes, TISA is committed to:

Consumer Protection – protecting the best interests of UK consumers in their financial journeys
Consumer Access – considering issues that could directly impact access to financial products.
Effective Products – examining key considerations and legislation relating to products across the investing and saving landscape.

TISA’s Consumer Protection Workstream is committed to ensuring an appropriate regulatory framework that safeguards consumers. We work closely with our members, the government and regulators with the shared aim of creating an environment where risk is appropriately managed, and help firms implement robust and compliant processes that enhance consumer outcomes and maintain trust in financial services

TISA is driving forward a multi-year research and policy development programme that seeks to help people from all backgrounds become informed, confident investors, who can access the support and advice they need irrespective of their financial background

TISA’s Effective Product workstream is committed to ensuring that the products and the regulatory frameworks that they operate in help support consumers achieve financial resilience through saving and investing.

TISA's Strategic Priorities

Financial services should work for everyone. Our 2026 priorities reflect our commitment to ensuring that consumers can save, invest and retire with confidence — regardless of background. Whether it’s driving better support for vulnerable customers or helping firms deliver on ESG, TISA is focused on turning insight into action, and policy into progress. And, we are particularly excited to see the launch of our Future Leaders Programme. After all, people are our sector’s greatest asset and we need to give them the skills and tools to thrive and lead”.

TISA’s programme of activity for 2026 includes a full calendar of research, events, policy consultations, and forums — each designed to drive better outcomes for consumers and help the industry navigate emerging challenges with confidence and clarity.