The Vulnerable Customers Working Group aims to raise awareness amongst financial firms of the needs of vulnerable people, and the regulatory requirements. The group provides a supportive environment to discuss issues concerning vulnerability and develop initiatives to support members in improving their practice.
Stephen Gay, Policy Team Manager leads on this work at TISA.
Chair: Anthony Scammell, Quilter
If you are a TISA member, and would like to get involved with the Vulnerable Customers Working Group, please get in touch at firstname.lastname@example.org